Shipping Policy

At BrandYouRoom, we strive to offer you an easy and satisfying shopping experience. As part of our business model, we work with global suppliers to ship your products directly from their source to your door. Below are details about our shipping processes:

1. Processing Time:

• Order processing time is 4 to 7 business days. This includes order verification, preparation, and packaging for shipping. Please note that during periods of high demand, such as special promotions or holiday seasons, this time may be slightly extended.

2. Shipping Methods:

• We use several shipping providers to ensure your order arrives on time. The shipping method is selected based on the destination and provider availability.
• Available shipping methods will be displayed during checkout. Shipping costs vary depending on the destination and order size.

3. Delivery Times:

• Delivery times may vary depending on the location of your shipping address. Orders are generally delivered within 4 to 7 business days for domestic orders and 6 to 14 days for international orders.
• Due to the nature of our business model, shipping times may be longer in some cases, especially for products shipped from abroad. We will notify you of any significant delays in processing your order.

4. Order Tracking:

• Once your order ships, you'll receive an email with the tracking number and a link so you can monitor the status of your shipment in real time.
• Please note that tracking may take up to 2 days to update in some cases, especially if the shipment is from an international carrier.

5. Shipping Costs:

• Shipping costs will be calculated and displayed at checkout. Some products may have free shipping, depending on promotions or special conditions.

6. Customs and Taxes:

• For international orders, please note that customs duties and import taxes may apply, depending on the laws of the destination country. Any additional costs resulting from these charges are the customer's responsibility.
• We ensure that each shipment complies with customs regulations, but we cannot control or assume responsibility for any delays or additional costs that may arise due to these procedures.

7. Shipping Problems:

• If you experience any issues with your shipment, such as a lost or damaged package, please contact our customer service team at brandyouroom@gmail.com and we will do our best to help resolve the situation as quickly as possible.
• If a package is marked as delivered but you haven't received it, we recommend checking with your local courier service, as packages may sometimes be delivered to a neighbor or a nearby location.

8. Changes in the Shipping Address:

• If you need to change your shipping address after placing your order, please contact us as soon as possible. If your order has already been processed and shipped, we won't be able to change the address.

Thank you for trusting BrandYouRoom. We are committed to making your shopping experience as easy and enjoyable as possible.